Shipping & Returns
- We accept direct bank transfers, credit card and PayPal payments.
- We deliver only within Germany and Austria.
The prices listed on the product pages include the statutory VAT and other price components.
In addition to the stated prices, we charge the following flat-rate shipping costs for delivery:
- Germany (mainland): 4,95 €
- Austria: 16,95 €
The shipping costs will be clearly communicated to you again in the shopping cart system and on the order page.
- Processing takes 3-4 working days. Please take note of working hours and company holidays, as processing time might be affected.
- Holidays or covid related issues might have effects on lead times and may cause delays.
- All packages are shipped including tracking. Follow the tracking code which is sent to you after you placed your order. If you have questions concerning your purchase, message us for inquiries or support.
- All sales are final and cannot be returned or exchanged unless you meet the following conditions:
- The return must be sent back within 14 days of the delivery date.
- The item must be its original, unused and unwashed conditions.
- The item must be returned with tags and packing.
- For more information on returning an order, please received your order, click here.